CUCM 7.1.5 – Can’t Click Save on Device Page

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If you can’t click save on any of your IP Phone Device pages in CUCM 7.1.5, then you have probably hit a bug causing missing XML information.

To Resolve this

  • SSH to your Publisher
  • Execute the command “run loadxml”

Note: This is a pretty intensive command so it should be run at a time of low load on your CUCM cluster.

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1 thought on “CUCM 7.1.5 – Can’t Click Save on Device Page”

  1. Thanks, this solved the issue for me 🙂
    Just curious if you have any background information on how you came to use this command, or what this command is actually correcting.

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