If you can’t click save on any of your IP Phone Device pages in CUCM 7.1.5, then you have probably hit a bug causing missing XML information.
To Resolve this
- SSH to your Publisher
- Execute the command “run loadxml”
Note: This is a pretty intensive command so it should be run at a time of low load on your CUCM cluster.
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Thanks, this solved the issue for me 🙂
Just curious if you have any background information on how you came to use this command, or what this command is actually correcting.